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Thinyfull Rose Red A Line Mini Prom Party Dresses Sweetheart Sleeveless Lace Up Satin Gowns Graduation Cocktail Dresses 2023

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About Color:

Due to the shooting light, it is normal that there will be a little color difference between the real object and the picture.

Product Show>>>

Measure Guide>>>

We do standard size or custom size, the price is the same, please leave us your measurements if you choose custom size, please see below measuring instruction.
1) Full Bust =
2) Waist =
3) Hips =
4) Shoulder width =
5) Height = (from top of head to floor with your shoes on)
6) Dress back =lace up or zipper, or button
And if you choose a long sleeve dress, we also need your below measurements.
7) Armscye =
8) Arm circumference (biceps) =
9) Arm length =

Standard Size Chart>>>

Please choose a size from the below size chart. We usually use The US size. Pls distinguish US size ,UK size and Europe size carefully.

Multiple Colors Available>>>

The color can be custom made. You can choose any color from the color chart below, or give us an example of the color you want.

Shipping Method>>>

Please note :

– We usually send our product by AliExpress Standard Shipping. It is a safe shipping way, but a little slow. It usually cost 20-40 days to arrive (depends on the destination ).

– If you need your dress in a hurry, pls choose a fast shipping way, such as DHL, FedEx. When you place order, you can see a choosing selection such as below picture, but it is not very accurate, it is an automatic display by Ali system.

– If you have any request about shipping way, pls contact us. We will suggest a best way for you.

Feedback>>>

FAQ>>>

Q:i am confused, what size wedding gowns should I order?
A: Wedding gowns run smaller than normal clothing sizes. Please see our Size Chart for more details or you can also custom made size the dresses for yourself.

Q:how to custom made colors?
A: We can provide free custom made color service.
You can choose your color based on our color chart or contact us.

Q:how to custom made dresses ?
A: You can send dresses picture to me, then I will give you a good price, if you can accept, we will send you payment link.

Q: can I change some original dresses designs?
A: No problem.

Q: can I return the dress if I don’t like it?
A: we accept the returning dress on special conditions: If you don’t like the size, color or quality of the dress you received, you may return it according to our Return & Exchange Policy. Please refer to Return & Exchange Policy for the detail attentions and steps to return your dress if needed.
If you don’t like the style of the dress received, we are afraid that we have no control and responsibility of your personal taste to the style after you received the dress. Please DO choose the right style you want before ordering.

Q: what can you do if you received the broken or damaged package?
A: Before you sign for the package, please kindly check the package firstly. If there is any broken or damaged problem about the package, please kindly refused to sign for it. You can make claim to express company to get compensation. Thanks.

Q:can you accept Drop shipping & Wholesale ?
A:we support to drop shipping and wholesale, the package include not any information and product prices of our company.

Q: production time and shipping time?
A: Usually our production time is 5-7 days, expedited order 3-5 days.
When you place order, you can check total shipping time.

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Cookkoo, The Best You Can Choose. (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://cookkoo.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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