Free Worldwide Shipping
Got a question? Call us!
(111) 111 11 11

Stray Kids Zip Up Hoodies Kpop Star Zipper Jackets Korean Style Hood Sweatshirts Polar Fleece Streetwear Straykids Sweatshirt

36 orders
Out of stock
()
Free
Buyer protection
Safe shopping
Easy returns and refunds
Free shipping worldwide
modname=images&cols=1&colspace=10&rowspace=10&align=center

modname=ckeditor

Please note before placing an order

This dress is a new product just released this year. It has a retro washing style and is looser to wear. Please pay attention to browse the size information table before placing an order, and place an order with reference to the size. If you have any questions when choosing a size, you can send me a message, and I will reply to you as soon as I see it.

modname=images&cols=1&colspace=10&rowspace=10&align=center

modname=images&cols=1&colspace=10&rowspace=10&align=center

modname=ckeditor

Our Service

Q:Wholesale and drop shipping are both welcomed?

We support customization, if you have clothes you want to customize, you can tell us the style and pattern, and we will customize it according to your wishes. More discounts available for multiple wholesales

Q:When can I expect my orders to be shipped?

We will ship your order within 72 hours according to the payment time. Thanks for your patience and support.We use high-quality logistics, which has the advantages of fast speed, good service, and safety. Please refer to the ”Estimated Delivery Time” on the purchase interface for the delivery time. We promise to arrive before this time. Based on past experience, the actual delivery time will be much earlier than the estimated delivery time.

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Cookkoo, The Best You Can Choose. (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://cookkoo.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

There are no reviews yet

Write a review
© Copyright 2024. All Rights Reserved
cookkoo.com

Shopping cart

×