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KEMALOCE Breathable Unisex White Cartoon Cat Cycling Jersey Spring Anti-Pilling Eco-Friendly Bike Clothing Top Road Team Bicycle

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Note:

1.The “Suggest Chest” is most important, please refer to these two suggestions to choose your size.
2.If you need the size bigger than size 5XL or smaller than size XS, please contact with us.

Note:

1.Our size is Asian size, smaller than European size and US size. If you are European/American, please choose 1-2 sizes larger than yourself, if you haven’t follow our size chart. For example, you usually wear size M, and you’d better choose size L or XL.
2.Please choose the size base on our size chart and size suggestions.
3.Our cycling jerseys are slim-fitting, if your waistline is much larger, please choose 1-2 sizes up.

SLEEVE AND SIDE

Jacquard weave fabric on sleeves, which can keep breathe freely when you riding. Jacquard gripper on cuff, so arms can stretch freely.

ZIPPER

Best black full hidden SBS zipper (1000 Times Of Reliability Test).

FABRIC AND ITALIAN INK

The long mesh fabric is the fourth generation, which can make the Italian ink more colorful and never fade.

THREE POCKETS ON BACK

Three back pockets have different depths. You can put your mobile phone in the deepest pocket, and put your keys in the shallow pocket.

REFLECTIVE STRIPES

There are two reflective stripes. Reflective stripe on each side of pocket helps you to be safe at night.

BOTTOM

New upgrade black silicon gripper on bottom of jersey, which can keep you non-slip when you riding.

DISCOUNT FOR ORDER:

1.Buy more than 2 pieces, you will have 5% off discount.
2.Follow our products, you will have extra 2%-3% off discount for each order.
3.We will send the coupon to you from time to time.

ABOUT SHIPPING:

1. Shipping time:5-60 working days free shipping by AliExpress standard shipping.
2. Shipping includes postage, handling.
3. Usually we will ship within 3 working days once the order has been placed.
4. Online tracking system usually update within 1-3 working days (Excludes Saturday and Holidays) after receiving payment.

ABOUT RETURN:

1.If the item you received is unacceptably defective, broken, or out of order, please notify us within 3 days.
2. In case if these unpleasant things happen, we hope us can communicate actively, we promise to solve the dispute in a flexible way. We promise that we will answer your questions successively when they had been received.

ABOUT CONTACT:

If you have any questions, please contact with us freely. We will answer your questions successively when they had been received.

ABOUT FEEDBACK:

1.After you receiving the goods, please give us a positive feedback when you are satisfied with our quality.
2.Please also provide your height, weight, chest circumference, for our reference.That you can help other customers to choose the most suitable size.

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Cookkoo, The Best You Can Choose. (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://cookkoo.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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