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EKX X21 Adults Electric Bike 2000W 48V35AH 55km/h Samsung Battery Snow Electric Motorcycles 20“*4.0 Off Road Tyre Mountain Ebike

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Why Choose EKX

1.EKX are one of the professional manufacturer engaged in R&D, production of electric bike, sccooter.We have been working in the e-bike industry for almost 9 years.

2.We have the most professional R&D team and the most professional production technology.

3.We have the strictest quality control to make the parcels safe to transport. We also have the best after-sales service

4.My Whatsapp:+8615360855741 Telegram:@EKXEbike

5.EKX Communication group://

X21 has passed strict quality inspection when it is shipped, but due to many unavoidable risks in transportation, it may cause some failures when you receive the goods. If you have any questions, please contact us in time, we will help you solve them as soon as possible.

Warm Note:

Dear friendsWe will pay VAT for EU orders, you do not need to pay extra!

Transportation time for EU orders shipped from China takes about 55 days

Russia:30 days

United States:45-50 days

Canada:70 days

United Kingdom :50-60 days

Japan: 10 days

South Korea: 10 days

Mexico: 50-60 days

Australia: 30 days

X21 Basic Feature:

Expanded size: 174cm*97cm*65cm(68.5″*38.2″*25.6″)

Actual weight: About 45kg (99LBS)

Frame material: aluminum

Front fork: Hydraulic Front fork

Braking system: Front and rear hydraulic brakes

Transmission system: Rear drive

Tire size: 20*4.0 CHAOYANG

Applicable height: 160-195cm(63″-76.8″)

Display: LCD YL90T-H

Maximum speed ≤55km/h (34MPH)

Endurance 120-150km (75mile-93.5mile)

Slope <35°

Waterproof grade: IP67

Load weight≤150kg (330LBS)

Motor parameters: 48v2000w Brushless Motor

Charging Output power 3A

Charging time 4-6H

Battery type: 35AH Samsung lithium battery

Undervoltage protection: 39V

Overcurrent protection: 28A


We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Cookkoo, The Best You Can Choose. (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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