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EKX X20 Electric Bike Mountain Moped Ebike 20 Inch Fat Tire 2000W 48V 35AH Men’s Road EBike Electric Bicycle For Adults E Bikes

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Our Advantages:

1.EKX are one of the professional manufacturer engaged in R&D, production of electric bike, sccooter.We have been working in the e-bike industry for almost 9 years.

2.We have the most professional R&D team and the most professional production technology.

3.We have the strictest quality control to make the parcels safe to transport. We also have the best after-sales service

4.My Whatsapp:+8615360855741 Telegram:@EKXEbike

5.EKX Whatsapp Group: //chat.whatsapp.com/IcVPjkfOf8t8yQYJ8nLQ5I

Warm Note:

2000W 25AH/30AH/35AH. There is inventory in Poland, Europe, and it can be delivered to your home within 3-12 days

2000W 35AH. There is inventory in US, and it can be delivered to your home within 3-12 days

We will pay VAT for EU orders, you do not need to pay extra!
Transportation time for EU orders shipped from China takes about 55 days
Russia:30 days

China to United States:45-50 days

Canada:70 days

United Kingdom :50-60 days

Japan: 10 days

South Korea: 10 days

Switzerland,Norway:10-15 days UPS transport

Mexico: 50-70 days

Australia: 30 days

United Arab Emirates:30 days

Packing list:

Electric bicycle*1
Battery *1
Multi-function tool*1
Charger*1
Pedal*2
Gift:Mudguard*2

X20 Basic Feature:

Expanded size: 171*60*110cm
Wheelbase: 1080mm
Actual weight: About 36kg

Battery weight: About 6-7.5Kg
Mode: pure electric, electric assist, pedal
Frame material: aluminum
Front fork: hydraulic front fork
Braking system: front and rear mechanical hydraulic brakes
Transmission system: rear drive
Tire size: 20*4.0 ChaoYang

Waterproof grade: ip67

Applicable height: 160-195cm
Display: LCD
Maximum speed ≤55km/h
Endurance 150-300km
Slope <35°
Load weight≤150kg
Motor parameters: 48v2000w
Motor type: DC brushless high-speed motor

Charging Output power 3A
Charging time 4-6H
Battery type: 18650 or 21700 lithium battery
Capacity 10-35AH
Undervoltage protection: 39V
Overcurrent protection: 28A

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Cookkoo, The Best You Can Choose. (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://cookkoo.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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